FAQ/ HOW IT WORKS
FAQ/HOW IT WORKS
Bloom + Thorn Botanicals offers a mix of ready-to-shop plants, hands-on experiences, and custom work. Here’s what to expect when working with us.
How quickly will I hear back from you?
We respond to messages as quickly as possible, typically within 1–2 business days. During peak seasons, events, or travel days, response times may be slightly longer. Every message is read and replied to in the order it’s received.
Do you have a storefront I can visit?
Bloom + Thorn Botanicals operates from a studio in Lowry, Minnesota. Studio visits and order pickups are available by appointment. Select items are also available at our retail partner locations.
Do you sell individual plants online?
Online listings reflect current availability, but because plants are living items, inventory changes frequently. Some products are representative listings rather than exact, photographed plants.
Can I request a specific plant or arrangement?
Yes. Custom requests and special orders are welcome. Availability and pricing may vary depending on the request.
Do you offer workshops or private events?
Yes. We host public workshops and offer private events, mobile plant bars, corporate gatherings, and fundraisers. Event availability varies by season.
Where do you offer events and services?
We are based in central Minnesota and travel throughout the region for events and workshops.
What if I saw something at a retail location?
Items available at retail partner locations may differ from what’s available online or at the studio. Please reach out if you’re looking for something specific.
Are plants returnable?
Due to the nature of live plants, returns are handled on a case-by-case basis. Please contact us promptly with any concerns.